Contact

JNTO Office	1st floor, 125 Kensington High Street, London W8 5SF Monday – Friday ( 9:30 - 17:30 ) *Not open to the public*
JNTO Travel Zone	the Ground Floor, Japan House, 101 - 111 Kensington High Street, London W8 5SA . Monday – Friday ( 11:00–12:30 & 14:00–17:30 )

Looking for information on travelling to Japan?

If you have any travel enquiries, please contact us via our enquiry form.

You are welcome to visit the JNTO Travel Zone at Japan House London to collect maps and brochures.

*For PDF/electronic maps and brochures, please visit here

At the JNTO Travel Zone (located conveniently inside Japan House), we offer travel consultations for your next trip to Japan. This service is drop in only, no reservation required. The consultations are conducted on a first come first served basis.
*Please click here to read more details including opening days and times before you visit.
*Please check the points of note below.

Points to note.

●We do not sell or provide booking services for any tickets including the Japan Rail Pass. Please consult tour operators and travel agencies for travel bookings.

●Unfortunately, JNTO is unable to provide specific information regarding the JR Group services.

For details on the JAPAN RAIL PASS, please visit the official website: JAPAN RAIL PASS
For information on Shinkansen and other JR-operated train services, please check the websites of the JR companies.

- Tokaido Sanyo Kyushu Shinkansen (smartEX): smartEX

- JR East: JR-EAST Train Reservation

- JR West: JR-WEST ONLINE TRAIN RESERVATION

●For travel inspiration, tips and other information:
・First-Time Visitor Info
・FAQ
・Checklist before travelling to Japan

●Visit Japan Web (immigration, custom)

・Registration page

・FAQ for Visit Japan Web

●For VISA-related enquiries, please contact the Embassy of Japan in your residential area.
・Embassy of Japan in the UK

・Consulate General of Japan in Edinburgh

Information you provide may be used for analysing and enhancing our services after removing all privacy information.

*Our privacy policy: www.japan.travel/en/uk/privacy-policy/